siliconindia–Banks are struggling to adapt to the new normal in the post COVID era. With more customers shifting their focus to digital channels, it has become essential for banks to address this demand spike. Further, operationally they are struggling with regulatory compliance and risk management as model issues have emerged in every aspect of a bank’s operations. To this end, banks need to rightly digitize their legacy platforms by addressing the challenges of information silos that make data-intensive AI solutions ineffective, complex mash-up of banking platforms, ever evolving regulatory mandates and compliance needs, to name a few. Also, the situation highlights the requirement of an efficient partner who has the experience and expertise to transform banks’ operations.